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IncreasingHigh2026-05-25

HKMA issues further scam alert on bank impersonation

Banking SupervisionAlertGeneral RegulatoryRetail BankingHong KongConf: High
Regulatory Event

HKMA issued an additional alert referencing a bank's press release on fraudulent websites, phishing emails and related scams.

Analysis

A further HKMA notice underscores continued impersonation activity against Hong Kong banks. Repeated alerts in the same week point to persistent campaigns targeting retail customers via phishing and fake banking interfaces.

Relevance

Frequency of HKMA scam alerts signals sustained operational and reputational fraud risk in the retail channel.

Required Action

Action Required

Maintain elevated monitoring of impersonation scams, ensure rapid takedown channels, and refresh customer anti-fraud guidance.

Justification

Pattern of repeat alerts elevates monitoring expectations for digital banking fraud controls.

Control Commentary

Track frequency of HKMA scam alerts as a leading indicator. Validate phishing takedown SLAs, customer notification controls and fraud incident escalation in the RCSA.

Source

HKMA alerts the public to a bank press release relating to fraudulent websites, internet banking login screens, phishing emails or other scams. Banks will not send SMS or emails with embedded hyperlinks.

Scam alert related to banks

Published: 2026-05-21

RH-2026-05-25-001