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IncreasingHigh2026-07-16

HKMA issues scam alert on bank-related fraudulent websites

Banking SupervisionAlertGeneral RegulatoryRetail BankingHong KongConf: Medium
Regulatory Event

HKMA alerted the public to fraudulent websites, phishing emails, and scams impersonating banks, referencing press releases from affected banks.

Analysis

Recurring HKMA scam alerts indicate persistent phishing and impersonation threats targeting Hong Kong banking customers. Institutions should reassess fraud monitoring, takedown processes, and customer education programmes.

Relevance

Elevated fraud and reputational risk for Hong Kong retail banks; supervisory attention on customer protection remains high.

Required Action

Action Required

Review customer fraud controls, phishing detection, and public communications; reinforce customer awareness on unsolicited hyperlinks.

Justification

Recurrent HKMA alerts highlight sustained fraud pressure and reinforce supervisory expectations on anti-scam controls.

Control Commentary

Enhance phishing site monitoring, domain takedown, and customer alerting. Validate fraud transaction monitoring rules and ensure customer communications comply with HKMA anti-scam guidance and never contain embedded hyperlinks.

Source

HKMA alerts the public to press releases from banks regarding fraudulent websites, internet banking login screens, phishing emails or other scams, and reminds that banks will not send SMS or emails with embedded hyperlinks.

Scam alert related to banks

Published: 2026-07-15

RH-2026-07-16-008